Shipping policy

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout:

  • Domestic Orders: 3–7 business days

Please note that delivery times are estimates and may vary due to courier delays, weather, customs processing, holidays, or other circumstances outside our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address, order size, weight, and available shipping method.

Any applicable free-shipping offers will be clearly stated on our website or at checkout.

Tracking Your Order

When tracking is available, you will receive a tracking number by email after your order has been shipped. Please allow up to 48 hours for tracking information to become active.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at awanhamza0880@gmail.com with your order number.

We will work with the shipping carrier to investigate the shipment. Please understand that delivery delays caused by the carrier may be outside our control.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your order.

If you provide an incorrect or incomplete address, contact us as soon as possible. We will do our best to update the address before the order ships. Once an order has been shipped, we may be unable to change the delivery address.

International Orders & Customs

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's authorities. These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs processing may also cause additional delivery delays.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at [your email address] and provide your order number and photos of the damaged package and items.

We will review the situation and help determine the appropriate solution.

Contact Us

If you have any questions about our shipping policy or your order, please contact us:

Email: awanhamza0880@gmail.com
Store: Treasure Box

We appreciate your business and thank you for choosing our store!